Everything you need to know before ordering your DesignGeo artwork.

Our canvas wall art is made to order and designed to bring a bold, contemporary presence to your space. Below you’ll find answers about our canvases, sizing, production, worldwide shipping, returns, damaged orders, payments, and more.

Product & Quality

What do I receive when I order a DesignGeo canvas?

You’ll receive a professionally produced, ready-to-hang canvas artwork featuring the DesignGeo design and size you selected.

Each canvas is stretched over a solid wood stretcher frame and arrives prepared for display, so there is no need to purchase a separate decorative frame.

Are the canvases framed?

Our canvases do not include an external decorative frame.

Each artwork is professionally stretched over a solid wood stretcher frame, creating the clean, contemporary gallery-style look shown throughout our store.

Does my canvas arrive ready to hang?

Yes. DesignGeo canvases arrive ready to hang, allowing you to display your artwork as soon as you receive it.

What materials do you use?

Our artworks are produced on high-quality canvas using professional printing methods designed to deliver sharp detail, strong contrast, rich color, and a premium finish.

The canvas is stretched over a sturdy wood structure to maintain its shape and provide a clean, modern presentation.

Will the colors look exactly the same as they do on my screen?

We carefully optimize every artwork for print reproduction.

However, slight variations in color or brightness may occur due to differences in screen settings, device calibration, room lighting, and the natural characteristics of printed canvas.

How do I choose the right size?

Consider the width of your wall and the furniture positioned beneath the artwork.

For a more impactful look, choose a size that feels proportional to the space rather than one that appears too small on the wall.

The measurements shown on each product page represent the actual canvas size. Lifestyle images are intended as styling references and may not represent exact scale.

Can I see what the artwork looks like in a real interior?

Yes. Many DesignGeo products include lifestyle images showing how the artwork can look in different interiors.

These images are intended to help you visualize the style, colors, and overall presence of the piece. Always refer to the listed dimensions when choosing your size, as room mockups are for visual reference only.

Orders & Production

Is every DesignGeo canvas made to order?

Yes. Our artworks are produced specifically for each order rather than stored as mass inventory.

Made-to-order production allows us to focus on print quality and prepare each canvas specifically for the customer who ordered it.

How long does production take?

Because every canvas is made to order, it requires a production period before being dispatched.

Production time may vary depending on the artwork, selected size, and current order volume. Once your canvas has been completed and shipped, you will receive a tracking confirmation by email.

How do I know my order was successfully placed?

After completing your purchase, you will receive an order confirmation email containing your order details.

If you do not see the confirmation in your inbox, please check your spam or junk folder.

Can I change my order after placing it?

Yes. Order changes may be requested within 24 hours of purchase.

Please contact us as soon as possible at designgeoart@gmail.com, including your order number and the change you would like to make. Changes requested after this period may not be possible once production has begun.

Can I cancel my order?

Yes. Cancellation requests may be submitted within 24 hours of purchase.

Because every DesignGeo canvas is made to order, cancellations cannot be guaranteed once the 24-hour cancellation window has passed and production has begun.

Can I request a custom size?

In selected cases, yes.

Custom dimensions may be possible depending on the proportions of the artwork and our production capabilities. Contact us with the artwork you are interested in and your preferred dimensions, and we’ll confirm whether the requested size can be produced.

Can I order a personalized artwork?

Selected custom and personalized projects are available upon request, including map-based designs, coordinates, typography concepts, and other personalized pieces.

Availability and pricing depend on the complexity and requirements of the project. Contact us with your idea and we’ll let you know what is possible.

How do I use a discount code?

Enter your discount code in the designated discount field during checkout before completing your payment.

If the code is valid for your order, the discount will automatically be reflected in your total.

Shipping & Delivery

Do you ship worldwide?

Yes. DesignGeo offers worldwide shipping.

Is shipping free?

Yes. We currently offer free worldwide shipping on all orders.

How long does delivery take?

Delivery times vary depending on the destination, carrier, and customs processing.

Once your order has been dispatched, delivery typically takes approximately 10–15 business days.

Please keep in mind that international customs procedures or unexpected carrier delays may occasionally affect delivery times.

How will I know when my order has shipped?

Once your canvas has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your order during transit.

Can I track my order?

Yes. A tracking number will be provided by email after your order has been dispatched.

Tracking information may take a short time to update after the carrier receives the package.

Are customs duties or import taxes included?

Customs duties, import taxes, or other local charges may apply depending on the destination country’s regulations.

When applicable, these charges are determined by local authorities and are the responsibility of the recipient.

Returns, Damage & Refunds

Can I return my order?

Yes. Return requests may be submitted within 14 days of delivery.

For non-defective items, the canvas must remain new and in its original, unopened packaging. Customers are responsible for arranging and covering the cost of return shipping.

Please contact us before sending any item back so we can provide the appropriate return instructions.

What happens if my canvas arrives damaged or defective?

Your purchase is protected.

If your artwork arrives damaged or defective, please contact us within 14 days of delivery with your order number and clear photographs showing the issue.

Once the claim has been reviewed and verified, we will arrange a replacement or refund at no additional cost.

What photographs do I need for a damage claim?

Please provide at least 3 clear photographs showing the issue, including:

• The damaged or defective area of the artwork

• The artwork as a whole

• The external packaging and any visible shipping damage

Providing clear photographs helps us review and resolve your claim as quickly as possible.

What if my package is lost during shipping?

If your shipment is confirmed as lost during transit, please contact us.

Once the issue has been verified with the carrier, we will arrange the appropriate resolution at no additional cost to you.

How long does a refund take?

Once a refund has been approved, DesignGeo typically processes it within 3–5 business days.

Your bank or payment provider may require additional processing time before the refunded amount appears in your account.

Are there restocking fees?

No. We do not charge restocking fees.

For non-defective returns, customers are responsible for return shipping costs.

Artwork & Design

What makes DesignGeo different?

DesignGeo creates contemporary canvas wall art for interiors with personality.

Our collections draw inspiration from money culture, crypto, motorsport, street influence, luxury aesthetics, motivational concepts, modern minimalism, and bold visual culture.

Rather than treating wall art as background decoration, DesignGeo focuses on pieces designed to become part of the identity of the room.

What rooms are DesignGeo artworks designed for?

Our collections include artwork selected for living rooms, bedrooms, dining areas, home offices, trading spaces, entertainment rooms, and other contemporary interiors.

You can browse our store by theme, room, or style to find artwork that fits both your space and your personality.

Do you offer different styles of artwork?

Yes. DesignGeo includes collections ranging from bold statement pieces and luxury-inspired artwork to minimalist and geometric designs.

You can explore the store by Theme, Room, or Style to narrow down the pieces that best match your interior.

Payment & Security

What payment methods do you accept?

Available payment methods are displayed securely during checkout.

Depending on your location and the options available at the time of purchase, you can select from the supported payment methods shown before completing your order.

Is my payment information secure?

Yes.

Payments are processed through secure checkout and payment providers. DesignGeo does not directly store your full credit or debit card information.

Contact & Support

How can I contact DesignGeo?

If you need assistance with an order, return, custom request, product question, or general inquiry, you can contact us through our Contact page or by email.

For questions regarding an existing order, please include your order number so we can assist you more efficiently.

Do you work with interior designers, businesses, or hospitality projects?

We welcome selected inquiries from interior designers, businesses, hospitality projects, creative professionals, and other commercial partners.

Contact us with information about your project, the artwork or collection you are interested in, and any relevant quantity or sizing requirements.