Shipping Policy

DesignGeo offers free worldwide standard shipping on all orders, with tracking included.

Production & Processing

Every DesignGeo canvas is made to order. Orders are typically processed and prepared for shipment within 3 to 5 business days.

Delivery Times

Once your order has been dispatched, delivery typically takes approximately 10 to 15 business days.

Delivery times may vary depending on the destination, carrier, customs processing, and other circumstances outside our direct control.

Tracking

A tracking number is provided by email once your order has been dispatched. Tracking information may take a short time to update after the carrier receives the package.

Customs Duties & Import Taxes

Customs duties, import taxes, or other local charges may apply depending on the destination country. When applicable, these charges are determined by local authorities and are the responsibility of the recipient.

Lost Shipments

If your shipment is confirmed as lost during transit, we will arrange a replacement shipment at no additional cost.

Damaged or Defective Artwork

If your artwork arrives damaged or defective, please contact us within 14 days of delivery with your order number and at least 3 clear photographs showing the issue, the artwork as a whole, and the external packaging. Once the claim has been reviewed and verified, we will arrange a replacement or refund at no additional cost.

Contact

For shipping assistance, please contact us at designgeoart@gmail.com and include your order number whenever applicable.